Privacy Policy

Effective date: November 5, 2026

Austan Luna Holdings, LLC, operating as LUNATIX (“LUNATIX,” “we,” “us,” or “our”), respects your privacy. This policy explains how information may be collected, used, and shared when you visit lunatixlab.com or contact us about our services.

Information We Collect

When you contact LUNATIX, request a quote, book a consultation, or submit project photos, we may receive information you choose to provide, such as your name, email address, phone number, vehicle or watercraft details, project preferences, photographs, and appointment information. Our website and service providers may also process technical information such as IP address, browser details, device information, and website usage data.

How We Use Information

We use information to respond to inquiries, schedule appointments, prepare estimates, discuss and provide services, communicate about projects, maintain our website, prevent misuse, and comply with applicable legal obligations. We may contact you about your request or existing project. Marketing communications, if any, are subject to applicable consent and opt-out requirements.

Website, Booking, and Third-Party Services

Our website is hosted on WordPress.com and may use services provided by Automattic, including cookies and site analytics. Appointment booking may be handled through Google Calendar, and email communications may be processed by email providers. These providers may process information under their own privacy policies. Following links to other websites or social platforms may subject you to their separate practices.

Cookies and Analytics

Cookies and similar technologies may be used for essential website functions, security, performance, and analytics. Browser settings may let you block or delete cookies, although some features may not function as intended. The specific cookies used can change as website features or third-party services change.

Sharing and Retention

We may share information with service providers when needed to operate our website, communicate with you, schedule appointments, or provide requested services, and when required by law or to protect legal rights. We retain personal information for as long as reasonably needed for these purposes and applicable recordkeeping obligations.

Your Choices and Privacy Requests

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable law and necessary recordkeeping. You may also request that we stop nonessential marketing communications. Privacy rights vary depending on where you live.

Security and Children

We take reasonable steps to protect information, but no website or electronic transmission can be guaranteed completely secure. This website is intended for general audiences and is not directed to children under 13. We do not knowingly seek personal information from children under 13.

Changes to This Policy

We may update this policy as our website, services, or legal obligations change. Any revised version will be posted here with an updated effective date.

Contact Us

Austan Luna Holdings, LLC (LUNATIX)
1140 Wylie Dr, Baton Rouge, LA 70808
Email: austanluna@gmail.com
Phone: 225-335-4478